Proudly Canadian & Servicing Our Local Communities

Urban Impact is committed to outstanding customer service & safety!

For 35 years, Urban Impact has been a leader in waste management strategies and solutions. From single pick-up to enterprise-wide recycling, shredding and waste collection, we have a solution for you!

Work safely, always! This is our first, of thirteen, company cultural values. We are proud winners of the 2024 Innovation Award at Safety Pinnacle Awards.

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CUSTOMER PORTAL

Customer Portal is the place where Urban Impact customers can pay their bill and manage their Urban Impact account. The customer portal features:

  • Auto-pay your invoice: Enroll in autopay.
  • Paperless invoicing: Enroll in paperless email billing.
  • Online payments: Pay invoices easily online with a safe and secure online payment service.
  • Service scheduling and calendar:View and confirm your collection days.
  • Add or change services: Add or request a change of service schedule online.
  • Account updates: Notify us of an address or contact change.

LOg In today!

Let’s work together

JOIN THE URBAN IMPACT TEAM

We are looking for great people to join the Urban Impact team!

Urban Impact is a growing company. We are looking for solution-oriented people with a common goal to help our customers and the environment. Check out our current openings.

A growth-oriented company, we share a common goal to amaze our customers.

We’re passionate about creating innovative recycling solutions.

JOIN THE TEAM NOW!

What's new at Urban Impact

Our latest blog posts

Summer is finally kicking into full gear! We’re just as excited as you for the season of road trips, camping weekends, and fun outdoor adventures. It’s important to remember though that as we go through or unpack our summer travel gear, not all of it can go in your blue bin. Many of your summer items made of plastic, rubber, or metal might seem recyclable — but they don’t belong in the blue bin.
June 21, 2025 is National Indigenous Peoples Day. it is a day to recognize and celebrate the unique heritage, diverse cultures, and remarkable contributions of First Nations, Inuit, and Métis people across Canada.
The month of June brings us together to advocate for and support the LGBTQ+ community. It’s a time to celebrate all that is uniquely human about humans. There are many ways to connect, celebrate, and learn about this diverse community.