Urban Impact is

Committed to outstanding customer service & Safety!

For over 30 years, Urban Impact has been a leader in waste management strategies and solutions. From single pick-up to enterprise-wide recycling, shredding and waste collection, we have a solution for you!

Work safely, always! This is our first, of thirteen, company cultural values. We are proud winners of the 2024 Innovation Award at Safety Pinnacle Awards.

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CUSTOMER PORTAL

Customer Portal is the place where Urban Impact customers can pay their bill and manage their Urban Impact account. The customer portal features:

  • Auto-pay your invoice: Enroll in autopay.
  • Paperless invoicing: Enroll in paperless email billing.
  • Online payments: Pay invoices easily online with a safe and secure online payment service.
  • Service scheduling and calendar:View and confirm your collection days.
  • Add or change services: Add or request a change of service schedule online.
  • Account updates: Notify us of an address or contact change.

LOg In today!

Let’s work together

JOIN THE URBAN IMPACT TEAM

We are looking for great people to join the Urban Impact team!

Urban Impact is a growing company. We are looking for solution-oriented people with a common goal to help our customers and the environment. Check out our current openings.

A growth-oriented company, we share a common goal to amaze our customers.

We’re passionate about creating innovative recycling solutions.

JOIN THE TEAM NOW!

What's new at Urban Impact

Our latest blog posts

Clogged storm drain
The weather perfectly timed with the changing of the clocks and fall has arrived. Time again for our fall reminder. To help keep us in motion and servicing all our customers, here are a few tips on keeping roadways clear and waste bins accessible.Keep road and driveway surfaces clear
On November 11, 2024, we observe Remembrance Day. It is a day that we take a moment to remember and honour those who have served.  
As the leaves are changing colors, the nights are getting cooler and the days are a little shorter, it must mean Halloween is around the corner. One of the most fun times of the year, Halloween is the kickoff of sweet treats, decorations, and getting dressed up.Keeping Halloween to all treats and no tricks, the Blue Bin Halloween Safety Blog post explores best practices for properly disposing of costumes, pumpkins, Halloween decorations, candy wrappers, lighters, and matches.