A growth-oriented company, we share a common goal to amaze our customers.
We’re passionate about creating innovative recycling solutions.
Proudly Canadian & Servicing Our Local Communities
Urban Impact is committed to outstanding customer service & safety!
For 35 years, Urban Impact has been a leader in waste management strategies and solutions. From single pick-up to enterprise-wide recycling, shredding and waste collection, we have a solution for you!
Work safely, always! This is our first, of thirteen, company cultural values. We are proud winners of the 2024 Innovation Award at Safety Pinnacle Awards.
Get More Done
CUSTOMER PORTAL
Customer Portal is the place where Urban Impact customers can pay their bill and manage their Urban Impact account. The customer portal features:
- Auto-pay your invoice: Enroll in autopay.
- Paperless invoicing: Enroll in paperless email billing.
- Online payments: Pay invoices easily online with a safe and secure online payment service.
- Service scheduling and calendar:View and confirm your collection days.
- Add or change services: Add or request a change of service schedule online.
- Account updates: Notify us of an address or contact change.
Let’s work together
JOIN THE URBAN IMPACT TEAM
We are looking for great people to join the Urban Impact team!
Urban Impact is a growing company. We are looking for solution-oriented people with a common goal to help our customers and the environment. Check out our current openings.
What's new at Urban Impact
Our latest blog posts
With so much controversy in our world and communities about inclusion and acceptance, we want to bring to light our commitment to kindness and humanity to all. On February 25, 2026, Urban Impact will celebrate Pink Shirt Day. The Pink Shirt Day campaign recognizes the importance of unity, inclusivity, and diversity of all people.
Urban Impact is excited to announce that our newly redesigned and fully electronic Certificates of Diversion are available by request. To request your certificate, please send us an email to reporting@urbanimpact.com.
People are at the centre of our company, which means their safety is our priority. As founder of Urban Impact, safety is always at the forefront of everything we do, from recurring training to weekly meetings, and safety reminders throughout our facilities and on our trucks. 2026 Safety Goal
