A growth-oriented company, we share a common goal to amaze our customers.
We’re passionate about creating innovative recycling solutions.
Proudly Canadian & Servicing Our Local Communities
Urban Impact is committed to outstanding customer service & safety!
For 35 years, Urban Impact has been a leader in waste management strategies and solutions. From single pick-up to enterprise-wide recycling, shredding and waste collection, we have a solution for you!
Work safely, always! This is our first, of thirteen, company cultural values. We are proud winners of the 2024 Innovation Award at Safety Pinnacle Awards.
Get More Done
CUSTOMER PORTAL
Customer Portal is the place where Urban Impact customers can pay their bill and manage their Urban Impact account. The customer portal features:
- Auto-pay your invoice: Enroll in autopay.
- Paperless invoicing: Enroll in paperless email billing.
- Online payments: Pay invoices easily online with a safe and secure online payment service.
- Service scheduling and calendar:View and confirm your collection days.
- Add or change services: Add or request a change of service schedule online.
- Account updates: Notify us of an address or contact change.
Let’s work together
JOIN THE URBAN IMPACT TEAM
We are looking for great people to join the Urban Impact team!
Urban Impact is a growing company. We are looking for solution-oriented people with a common goal to help our customers and the environment. Check out our current openings.
What's new at Urban Impact
Our latest blog posts
International Women’s Day is celebrated on March 8, 2025. This is a day to celebrate all women, especially those in our work and personal lives. When I reflect on the many women in my work life, I am proud to say many of them are not just work colleagues but also friends.
At Urban Impact, family is an important tenet of our team and our values. This year, to celebrate Family Day, we want to highlight the amazing married couples that help keep Urban Impact running smoothly. For us, Family Day is an important holiday!
Our company culture is centered around people, our teams, and our staff. Antibullying, acting in kindness, and respecting other’s opinion and lifestyles is a message that resonates with our core values. Every February we celebrate three holidays that support these values: Valentine's Day, Family Day, and Pink Shirt Day.
