Urban Impact is

Committed to outstanding customer service & Safety!

For over 30 years, Urban Impact has been a leader in waste management strategies and solutions. From single pick-up to enterprise-wide recycling, shredding and waste collection, we have a solution for you!

Work safely, always! This is our first, of thirteen, company cultural values. We are proud winners of the 2024 Innovation Award at Safety Pinnacle Awards.

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CUSTOMER PORTAL

Customer Portal is the place where Urban Impact customers can pay their bill and manage their Urban Impact account. The customer portal features:

  • Auto-pay your invoice: Enroll in autopay.
  • Paperless invoicing: Enroll in paperless email billing.
  • Online payments: Pay invoices easily online with a safe and secure online payment service.
  • Service scheduling and calendar:View and confirm your collection days.
  • Add or change services: Add or request a change of service schedule online.
  • Account updates: Notify us of an address or contact change.

LOg In today!

Let’s work together

JOIN THE URBAN IMPACT TEAM

We are looking for great people to join the Urban Impact team!

Urban Impact is a growing company. We are looking for solution-oriented people with a common goal to help our customers and the environment. Check out our current openings.

A growth-oriented company, we share a common goal to amaze our customers.

We’re passionate about creating innovative recycling solutions.

JOIN THE TEAM NOW!

What's new at Urban Impact

Our latest blog posts

From motorboats to sail boats, being on the water especially in the summer, can be a fun-filled experience. In part three of our Blue Bin Summer Safety Recycling Program, we explore best practices for properly disposing of common flammable boating items, such as gas tanks, fire extinguishers and flares. Boating Gas Tanks 
For outdoor enthusiasts who love to camp, this blog is for you.  Welcome to the second article in our 3-part series: Blue Bin Summer Safety Recycling Program.Summer is the perfect time to get outside and enjoy British Columbia’s beautiful lakes, forests, and mountains.  With long summer days, cool lakes for a swimming, and cookouts, camping is a favourite summertime activity.
Hello barbecue season!  In this three-part blog series, Urban Impact will share the best ways to recycle items that are commonly used during the summer season.  For anyone who loves to BBQ or camp, this blog series will explore what and where of recycling summer items and why these items don't belong in your blue box.Part 1 - Recycling Compressed Gas Tanks