Get More Done

Customer Portal is the place where Urban Impact customers can pay their bill and manage their Urban Impact account. The customer portal features:

  • Auto-pay your invoice: Enroll in autopay.
  • Paperless invoicing: Enroll in paperless email billing.
  • Online payments: Pay invoices easily online with a safe and secure online payment service.
  • Service scheduling and calendar:View and confirm your collection days.
  • Add or change services: Add or request a change of service schedule online.
  • Account updates: Notify us of an address or contact change.

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Pay online anytime

Customers can view their statement and pay their bill online anytime in the customer portal.

Accepted payment types are:

In the Invoice History section, customers can view Invoice history or click on an invoice to print, save or make a payment!

Urban Impact will continue accept these forms of payment through our accounting department:

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The customer portal gives you the options to view upcoming services in the current services section. In the service history section, customers can review recently completed services.

Connect with us

With the online customer portal, customers can easily manage their Urban Impact account.

Send us a request directly from the portal. Urban Impact account managers will be notified of the request and automatic updates will be sent to customers each time a request is updated until it is completed.

It’s a one-stop shop!

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