Proudly Canadian & Servicing Our Local Communities

Urban Impact is committed to outstanding customer service & safety!

For 35 years, Urban Impact has been a leader in waste management strategies and solutions. From single pick-up to enterprise-wide recycling, shredding and waste collection, we have a solution for you!

Work safely, always! This is our first, of thirteen, company cultural values. We are proud winners of the 2024 Innovation Award at Safety Pinnacle Awards.

READ MORE ABOUT US

downlaod image
Get More Done
CUSTOMER PORTAL

Customer Portal is the place where Urban Impact customers can pay their bill and manage their Urban Impact account. The customer portal features:

  • Auto-pay your invoice: Enroll in autopay.
  • Paperless invoicing: Enroll in paperless email billing.
  • Online payments: Pay invoices easily online with a safe and secure online payment service.
  • Service scheduling and calendar:View and confirm your collection days.
  • Add or change services: Add or request a change of service schedule online.
  • Account updates: Notify us of an address or contact change.

LOg In today!

Let’s work together

JOIN THE URBAN IMPACT TEAM

We are looking for great people to join the Urban Impact team!

Urban Impact is a growing company. We are looking for solution-oriented people with a common goal to help our customers and the environment. Check out our current openings.

A growth-oriented company, we share a common goal to amaze our customers.

We’re passionate about creating innovative recycling solutions.

JOIN THE TEAM NOW!

What's new at Urban Impact

Our latest blog posts

Scare Away Waste This Halloween
When darkness starts earlier, and pumpkins start popping up on front porches, the spooky season is upon us once again! Halloween is creeping up fast. Dressing up in costumes, hoarding candy and putting up decorations makes it one of the most fun times of year, and is also one of the most wasteful. The Blue Bin Halloween Safety Blog is your resource to help you do your part to make Halloween more sustainable with a few simple tricks and treats.
At Urban Impact, we think of safety all the time! In fact, it’s our number priority in everything we do. In late summer and early fall, Urban Impact’s Safety Team conducts a refresher course for our employees on the importance of safety. 
On Thursday August 14, BOMA (Building Owners and Managers Association of BC) held their annual golf tournament at Northview Golf & Country Club. BOMA members focus on many sustainability efforts in their day-to-day operations. One hundred and forty-four golfers participated including contractors and Property Management groups. 

With Canada Post on strike, Urban Impact offers several convenient options to pay invoices.

If you do not have access to our Customer Portal, please email customerservice@urbanimpact.com.