Proudly Canadian & Servicing Our Local Communities

Urban Impact is committed to outstanding customer service & safety!

For 35 years, Urban Impact has been a leader in waste management strategies and solutions. From single pick-up to enterprise-wide recycling, shredding and waste collection, we have a solution for you!

Work safely, always! This is our first, of thirteen, company cultural values. We are proud winners of the 2024 Innovation Award at Safety Pinnacle Awards.

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CUSTOMER PORTAL

Customer Portal is the place where Urban Impact customers can pay their bill and manage their Urban Impact account. The customer portal features:

  • Auto-pay your invoice: Enroll in autopay.
  • Paperless invoicing: Enroll in paperless email billing.
  • Online payments: Pay invoices easily online with a safe and secure online payment service.
  • Service scheduling and calendar:View and confirm your collection days.
  • Add or change services: Add or request a change of service schedule online.
  • Account updates: Notify us of an address or contact change.

LOg In today!

Let’s work together

JOIN THE URBAN IMPACT TEAM

We are looking for great people to join the Urban Impact team!

Urban Impact is a growing company. We are looking for solution-oriented people with a common goal to help our customers and the environment. Check out our current openings.

A growth-oriented company, we share a common goal to amaze our customers.

We’re passionate about creating innovative recycling solutions.

JOIN THE TEAM NOW!

What's new at Urban Impact

Our latest blog posts

On Thursday August 14, BOMA (Building Owners and Managers Association of BC) held their annual golf tournament at Northview Golf & Country Club. BOMA members focus on many sustainability efforts in their day-to-day operations. One hundred and forty-four golfers participated including contractors and Property Management groups. 
Summer may be winding down, but the fire risk remains high. Many of your household and outdoor items can pose a serious and real risk of fire or explosion, especially when items improperly disposed of in your blue bin.Items that are explosive and hazardous can endanger our recycling facilities, contaminate clean recyclable materials, damage equipment, and put our team at risk of injury. 
Summertime often comes with home improvement projects, yard upgrades, DIY repairs and renewed inspiration for long overdue projects. With those projects comes the need for various kinds of construction materials. It’s easy to assume these materials are recyclable and can go in your blue bin.