Proudly Canadian & Servicing Our Local Communities

Urban Impact is committed to outstanding customer service & safety!

For 35 years, Urban Impact has been a leader in waste management strategies and solutions. From single pick-up to enterprise-wide recycling, shredding and waste collection, we have a solution for you!

Work safely, always! This is our first, of thirteen, company cultural values. We are proud winners of the 2024 Innovation Award at Safety Pinnacle Awards.

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CUSTOMER PORTAL

Customer Portal is the place where Urban Impact customers can pay their bill and manage their Urban Impact account. The customer portal features:

  • Auto-pay your invoice: Enroll in autopay.
  • Paperless invoicing: Enroll in paperless email billing.
  • Online payments: Pay invoices easily online with a safe and secure online payment service.
  • Service scheduling and calendar:View and confirm your collection days.
  • Add or change services: Add or request a change of service schedule online.
  • Account updates: Notify us of an address or contact change.

LOg In today!

Let’s work together

JOIN THE URBAN IMPACT TEAM

We are looking for great people to join the Urban Impact team!

Urban Impact is a growing company. We are looking for solution-oriented people with a common goal to help our customers and the environment. Check out our current openings.

A growth-oriented company, we share a common goal to amaze our customers.

We’re passionate about creating innovative recycling solutions.

JOIN THE TEAM NOW!

What's new at Urban Impact

Our latest blog posts

Behind the Scenes of Metro Vancouver’s Waste System
Have you ever wondered where your garbage goes after collection? For most residents, the journey leads to the Vancouver Landfill, a 790‑acre site beside Burns Bog that handles 70% of Metro Vancouver’s waste. On May 1, 2026, Urban Impact hosted a sustainability tour of both the Vancouver Landfill and the Waste-to-Energy Facility—two essential pillars of the region’s waste management system.
Urban Impact Selected for Recycle BC Partnership
British Columbia’s recycling system is entering an exciting new chapter — and Urban Impact is proud to be part of it.
Southlands Riding Club Joins Project Re‑Bounce
Southlands Riding Club has long been a unique and vibrant home for equestrian sport and recreation in Vancouver.