A growth-oriented company, we share a common goal to amaze our customers.
We’re passionate about creating innovative recycling solutions.
Proudly Canadian & Servicing Our Local Communities
Urban Impact is committed to outstanding customer service & safety!
For 35 years, Urban Impact has been a leader in waste management strategies and solutions. From single pick-up to enterprise-wide recycling, shredding and waste collection, we have a solution for you!
Work safely, always! This is our first, of thirteen, company cultural values. We are proud winners of the 2024 Innovation Award at Safety Pinnacle Awards.
Get More Done
CUSTOMER PORTAL
Customer Portal is the place where Urban Impact customers can pay their bill and manage their Urban Impact account. The customer portal features:
- Auto-pay your invoice: Enroll in autopay.
- Paperless invoicing: Enroll in paperless email billing.
- Online payments: Pay invoices easily online with a safe and secure online payment service.
- Service scheduling and calendar:View and confirm your collection days.
- Add or change services: Add or request a change of service schedule online.
- Account updates: Notify us of an address or contact change.
Let’s work together
JOIN THE URBAN IMPACT TEAM
We are looking for great people to join the Urban Impact team!
Urban Impact is a growing company. We are looking for solution-oriented people with a common goal to help our customers and the environment. Check out our current openings.
What's new at Urban Impact
Our latest blog posts
It’s hard to believe we down to the last few weeks of 2025! Every year, Urban Impact commits to providing Shred Day event fundraisers for community-based charitable organizations. Serving our communities and helping charities is a part of who we are.In 2025, we crushed it! Urban Impact is pleased to have served a cross section of communities. These are communities Urban Impact serves daily, making these events even more impactful.
On November 11, we observe Remembrance Day. It is a time to pause, reflect, and honour those who have served.The red poppy remains a powerful symbol of remembrance. It grew among the graves of soldiers on the Western Front during the First World War and continues to represent the sacrifices made by members of the Canadian Armed Forces. The poppy is also the principal emblem of the Royal Canadian Legion.
Just like that, the clocks changed back an hour, and the weather changed to rain and wind. With the arrival of fall, and darker days, Urban Impact would like to remind ourselves and our customers on some precautions we need to take ensure our drivers, trucks and communities stay safe.
