A growth-oriented company, we share a common goal to amaze our customers.
We’re passionate about creating innovative recycling solutions.
Proudly Canadian & Servicing Our Local Communities
Urban Impact is committed to outstanding customer service & safety!
For 35 years, Urban Impact has been a leader in waste management strategies and solutions. From single pick-up to enterprise-wide recycling, shredding and waste collection, we have a solution for you!
Work safely, always! This is our first, of thirteen, company cultural values. We are proud winners of the 2024 Innovation Award at Safety Pinnacle Awards.
Get More Done
CUSTOMER PORTAL
Customer Portal is the place where Urban Impact customers can pay their bill and manage their Urban Impact account. The customer portal features:
- Auto-pay your invoice: Enroll in autopay.
- Paperless invoicing: Enroll in paperless email billing.
- Online payments: Pay invoices easily online with a safe and secure online payment service.
- Service scheduling and calendar:View and confirm your collection days.
- Add or change services: Add or request a change of service schedule online.
- Account updates: Notify us of an address or contact change.
Let’s work together
JOIN THE URBAN IMPACT TEAM
We are looking for great people to join the Urban Impact team!
Urban Impact is a growing company. We are looking for solution-oriented people with a common goal to help our customers and the environment. Check out our current openings.
What's new at Urban Impact
Our latest blog posts
On April 21st, Urban Impact, in support of Project Re-Bounce, picked up another load of used sporting equipment. This event marks the second collection of used sports equipment for the 2025 season. Together the teams successfully diverted used sporting equipment from the landfill across South Vancouver Island.
International Women’s Day is celebrated on March 8, 2025. This is a day to celebrate all women, especially those in our work and personal lives. When I reflect on the many women in my work life, I am proud to say many of them are not just work colleagues but also friends.
At Urban Impact, family is an important tenet of our team and our values. This year, to celebrate Family Day, we want to highlight the amazing married couples that help keep Urban Impact running smoothly. For us, Family Day is an important holiday!
