Apr 21, 2021 |

We are all so very busy. We understand and know that it can be tough to remember which day Urban Impact services your location. It can be tough to remember which day Urban Impact services your location. That's why we developed the Urban Impact app, where you can find answers like: what day you are scheduled to service, what is acceptable and what is not acceptable in your recycling bin, print your calendar of service and even schedule an extra pick up. Simply download the app from your phone's app store and you can start taking advantage of checking your schedule, receive timely service reminders, book an extra pick up and more!

Urban Impact’s App is exclusively available to our customers. The app provides a reliable and easily accessible way for customers to self-serve. It also gives us an opportunity to better engage our customers and offer the quality of customer support we strive for.

We use the app to deliver the information you need, at the right time and make recycling easy for our customers. We’ve been very happy with how our customers have adopted the app- it’s been a user-friendly process for us and customers have been delighted to choose the way that they’re communicated with.

Access your Account: It’s easy to access your account on our website or on a mobile device. Please note~ to access any of the features of the App you must first enter your unique Customer number and Site number. We want to keep your information private. Please refer to your invoice for your customer and site number.

Check Your Schedule

Don't miss your recycling day ever again!

Where to find it! No smartphone? No problem. Our Web App is also available online on our home page urbanimpact.com Download the App Today! Simply download the Mobile App by searching “Urban Impact” on the App Store or Google Play.

Book a Pickup Request an Extra Pick Up: When a customer’s bins are full they can use the Web App or App to Request an Extra Pickup. Request Help: Customers can also use the Web App or App to Request Help. A request from a customer received from either the web app or mobile app is automatically sent to customerservice@urbanimpact.com with their name, phone number, email address and comments.

Make Collection Day

Easy What Is the Collection Calendar? It’s a digital product that displays your collection calendar in digital format.

You can access your schedule by searching your account on your website or mobile app – then set powerful weekly reminders.

Eliminate Paper Calendars: The app helps customers to never miss collection day again while eliminating printed calendars. With the Web App, customers can download, embed and print their calendars.

With the Web App, customers can download, embed and print their calendars.

Sign up to receive service reminders: Customers can set up notifications via email or phone-call to remind them of their upcoming service.

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Book a Pickup

Request an Extra Pick Up: When a customer’s bins are full they can use the Web App or App to Request an Extra Pickup.

Request Help: Customers can also use the Web App or App to Request Help.

A request from a customer received from either the web app or mobile app is automatically sent to customerservice@urbanimpact.com with their name, phone number, email address and comments.

app

Where to find it!

No smartphone? No problem. Our Web App is also available online on our home page urbanimpact.com

Download the App Today!

Simply download the Mobile App by searching “Urban Impact” on the App Store or Google Play.