Urban Impact Acquires Silver Bullet Shredding

Welcome Silver Bullet Customers!
We are so pleased to welcome you to the Urban Impact family of customers! Urban Impact has purchased Silver Bullet Shredding effective October 1, 2022. We have had the pleasure of knowing Bailey Jung and the Silver Bullet team for many years. We are looking forward to seamlessly transitioning services that meet your secure onsite shredding needs and business requirements.

Pick ups
Over the next few weeks, it is possible that the driver assigned to collect your On-Site Shredding is changed to an Urban Impact driver. We will ensure that our drivers are trained and informed on your specific needs and site requirements. The Silver Bullet driving team is transitioning to Urban Impact, however they may not continue the exact routes as we amalgamate Silver Bullet customers into our routing systems.
Please note, your pickup schedule will remain the same, however it is possible that the day of week your shredding service occurs may change.

Our Customer Service Team
Our team is located locally and is here to answer your questions or help you with additional shredding, recycling, or waste management services. Our Customer Service team is available Monday to Friday, 7:30 am to 4:00 pm. To reach us please call (604) 273-0089 ext 1 or by email customerservice@urbanimpact.com

Shredding Services
Just as Silver Bullet did, Urban Impact’s On Site Shredding truck will arrive at your location and securely shreds the contents of your collection bins right at your location. Our bonded and trained drivers are focused on providing secure collection and destruction of your sensitive materials. At any time if you would like to see your confidential materials being shredded, please let the driver know and you or your team can accompany the driver to the truck and watch the On-Site destruction of your materials.

Urban Impact App
By middle of October 2022, Silver Bullet customer information will be migrated to the Urban Impact mobile app! The app allows you to check your schedule and request an extra service. With the Urban Impact app, you will have real time access to your account (web app or mobile device) and receive Reminders and Notifications and Service Alerts and be able to Request Extra Service. Learn more about our app!

A warm welcome again, we look forward to meeting you all and serving you with our local professional team. Welcome again!