A growth-oriented company, we share a common goal to amaze our customers.
We’re passionate about creating innovative recycling solutions.
Urban Impact is
Committed to outstanding customer service & Safety!
For over 30 years, Urban Impact has been a leader in waste management strategies and solutions. From single pick-up to enterprise-wide recycling, shredding and waste collection, we have a solution for you!
Work safely, always! This is our first, of thirteen, company cultural values. We are proud winners of the 2024 Innovation Award at Safety Pinnacle Awards.
Get More Done
CUSTOMER PORTAL
Customer Portal is the place where Urban Impact customers can pay their bill and manage their Urban Impact account. The customer portal features:
- Auto-pay your invoice: Enroll in autopay.
- Paperless invoicing: Enroll in paperless email billing.
- Online payments: Pay invoices easily online with a safe and secure online payment service.
- Service scheduling and calendar:View and confirm your collection days.
- Add or change services: Add or request a change of service schedule online.
- Account updates: Notify us of an address or contact change.
Let’s work together
JOIN THE URBAN IMPACT TEAM
We are looking for great people to join the Urban Impact team!
Urban Impact is a growing company. We are looking for solution-oriented people with a common goal to help our customers and the environment. Check out our current openings.
What's new at Urban Impact
Our latest blog posts
When we say our employees go the extra mile we mean it. We’d like to share our wonderful story provided by a customer. Thank you, Tony. We are proud and honored that you are part of our Urban Impact family. On December 23, 2024, one of our customers was in a huge hurry and accidentally threw away her wallet with all her credit cards and Christmas cash. Tony, who happened to be picking up recycling that day, literally saved Christmas!
We are seeking applications for our 2025 Community Shred Event calendar. If you are involved in a local charity and are looking for a community-focused event, a Shred Day Event might be the perfect opportunity for your charity.
While the holiday season is a time filled with joy, family, and festivities, it also comes with an environmental cost. The abundance of decorations, gift-giving, and parties that we participate in can create excess waste and energy usage. When we multiply the decorations, parties, and gift-giving by all of us throughout British Columbia, who celebrate the holidays, it becomes apparent how quickly excess waste and energy usage add up.
