A growth-oriented company, we share a common goal to amaze our customers.
We’re passionate about creating innovative recycling solutions.
Proudly Canadian & Servicing Our Local Communities
Urban Impact is committed to outstanding customer service & safety!
For 35 years, Urban Impact has been a leader in waste management strategies and solutions. From single pick-up to enterprise-wide recycling, shredding and waste collection, we have a solution for you!
Work safely, always! This is our first, of thirteen, company cultural values. We are proud winners of the 2024 Innovation Award at Safety Pinnacle Awards.
Get More Done
CUSTOMER PORTAL
Customer Portal is the place where Urban Impact customers can pay their bill and manage their Urban Impact account. The customer portal features:
- Auto-pay your invoice: Enroll in autopay.
- Paperless invoicing: Enroll in paperless email billing.
- Online payments: Pay invoices easily online with a safe and secure online payment service.
- Service scheduling and calendar:View and confirm your collection days.
- Add or change services: Add or request a change of service schedule online.
- Account updates: Notify us of an address or contact change.
Let’s work together
JOIN THE URBAN IMPACT TEAM
We are looking for great people to join the Urban Impact team!
Urban Impact is a growing company. We are looking for solution-oriented people with a common goal to help our customers and the environment. Check out our current openings.
What's new at Urban Impact
Our latest blog posts
British Columbia is entering a new era of commercial road safety. With the recent passing of the Dashboard Cameras in Commercial Vehicles Act (Bill M217), B.C. has become the first jurisdiction in Canada to require outward‑facing dash cameras on commercial trucks. The legislation passed unanimously in the reflecting broad recognition that dash‑cam technology saves lives, protects drivers, and strengthens accountability on the road.
New Westminster Is One of Metro Vancouver’s Best Places to Live and WorkAt Urban Impact, supporting the communities where we live and work is one of our core values. Being based in the heart of New Westminster, BC, means we’re part of a vibrant, innovative, and culturally rich city that continues to grow as a key hub in Metro Vancouver.
Have you ever wondered where your garbage goes after collection? For most residents, the journey leads to the Vancouver Landfill, a 790‑acre site beside Burns Bog that handles 70% of Metro Vancouver’s waste. On May 1, 2026, Urban Impact hosted a sustainability tour of both the Vancouver Landfill and the Waste-to-Energy Facility—two essential pillars of the region’s waste management system.
