About Urban Impact

Urban Impact is committed to outstanding customer service!

For over 30 years, Urban Impact has been a leader in waste management strategies and solutions. From single pick-up to enterprise-wide recycling, shredding and waste collection, we have a solution for you!


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Click here to access your online calendar and waste wizard tool!

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Let’s work together


We are looking for great people to join the Urban Impact team!

Urban Impact is a growing company. We are looking for solution-oriented people with a common goal to help our customers and the environment. Check out our current openings.

A growth-oriented company, we share a common goal to amaze our customers.

We’re passionate about creating innovative recycling solutions.
What's new at Urban Impact

Our latest blog posts

June 8th, 2022
Finally, it feels like spring might have arrived in the Pacific Northwest!  It feels wonderful to have warmer weather but hopefully not too warm this spring and summer. As with other businesses, Urban Impact has been impacted by COVID and all of the supply chain issues that we know and feel in many aspects of our lives.  Supply chain delays have impacted our operations in many ways including: delays in deliveries, shortage of bins and containers, uniforms for our teams to name a few.
February 4th, 2022
Electronic Certificates of Diversion for 2021 are Now Available! At Urban Impact, we believe that sustainability includes dealing with waste in a responsible, cost effective manner through comprehensive recycling practices, education and participation.
January 7th, 2022
Winter storms in British Columbia’s Lower Mainland have never been as powerful as they have been in the past few weeks. This year the cold weather, snow, and ice storms rival the winter conditions in the rest of the country.  The frigid and blustery weather conditions are having a significant impact on day-to-day life and business operations throughout BC.

To Our Valued Customers,

The past 2 years have been difficult for many of us.  One of the impacts on our business has been a significant staffing shortage.  Urban Impact is currently operating at approximately 90% of the staff we need to serve our customers. We are actively recruiting and working to retain our team members, especially our drivers.  To attract quality employees, we have updated our compensation, benefits, hours of service and other important factors to ensure we are competitive in the marketplace and have refined our training programs to provide the best service possible.

We want to assure you that we are working hard to provide services that are on-time and as scheduled. We ask for your patience as we continue to fill our staffing shortage. We apologize in advance for any delays in service or response times.

If you have any questions or feedback, we appreciate hearing from you. Please send to your comments to  info@urbanimpact.com

Nicole Stefenelli, CEO